Customer Service Representative

Vintage Security is one of the largest full-service integrators in the Washington D.C., Baltimore and Maryland area with over 18,000 customers. We are an area leader in the residential security and networking industries. Vintage Security provides homeowners and business owners with the expert design, installation, service and monitoring of security/fire systems. We custom design home technology solutions for our customers including: fire/security detection, access control, intercom, closed circuit television systems, video surveillance, audio/home theater, card access systems, phone entry & intercom systems and data needs.

We have an excellent opportunity for a detail oriented individual in our fast paced Customer Service Department as a Customer Service Specialist.? Accuracy, excellent communication and multi-tasking skills are a must.

Responsibilities for the position include but are not limited to:

  • Answer incoming calls regarding billing and customer account questions

  • Schedule?service appointments and trouble shoot customer issues

  • Data entry and process customer payments

  • Handling and processing customer cancellations

  • Data entry and office administration task

  • Cross-training with other positions within department

  • Candidates must be energetic, organized and a team player

  • Microsoft Office experienced required

  • At least one year of experience in Customer Service preferred

  • Pleasant and outgoing personality are a must

  • Drug Screen and Background check required

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Customer Service Representative
Baltimore, MD Bala Global
Business Development Representative / Customer...
Elkton, MD Hertrich Chrysler Dodge Jeep Ram of Elkton
Sales and Customer Service Representative - Fu...
Baltimore, MD TDE
Sales & Customer Service Representative - #We ...
Baltimore, MD TDE Inc
Customer Service Representative - Financial Se...
Hunt Valley, MD Dunbar Armored
BWI - Customer Service Representative (Flight ...
Baltimore, MD Lsg Sky Chefs Inc